How to create a win win situation in a business conflict
(Conflict management training -Blue Ocean Academy) Most successful organizations encourage and welcome the open discussion of opinions and ideas. Among diverse groups of employees, there are bound to be differences in opinions, something that may seem, initially, to be an obstacle that organizations must overcome. On the contrary, those differences have the potential to elevate organizations to the next level of performance. Conflict is natural, and it can be productive. More important than the mere existence of conflict is how that conflict is handled . So how can conflict be resolved so that teams or organizations are productive and successful? How can a win-win situation be created? The key is shifting the focus from defeating each other to defeating the challenge in such a way that everyone benefits, and for everyone to win. A relationship of trust must be developed. (Reese, Since 1978) What is organizational conflict? Organizational conflict is an i...